Privacy Policy

At MTDC Resort, we are committed to protecting your privacy
and ensuring the security of your personal information. This Privacy Policy explains
how we collect, use, disclose, and safeguard your data when you use our website or
services. By accessing or using our website, you agree to the terms outlined in this
policy.

1. Information We Collect
   We may collect the following types of information when you use our website or
   make a booking:
   a. Personal Information
   • Name, email address, phone number, and mailing address.
   • Payment information, such as credit/debit card details (processed securely
   through our payment gateway).
   • Identification documents (e.g., passport or government-issued ID) for check-in
   purposes.
   b. Booking Details
   • Check-in and check-out dates.
   • Room preferences and special requests.
   • Guest names and ages (if applicable).
   c. Technical Information
   • IP address, browser type, device information, and operating system.
   • Cookies and usage data (see our Cookie Policy for more details).
2. How We Use Your Information
   We use your information for the following purposes:
   • To process and manage your bookings.
   • To communicate with you about your reservation, including confirmations,
   updates, and cancellations.
   • To improve our website, services, and customer experience.
   • To send promotional offers, newsletters, and marketing communications (if
   you have opted in).
   • To comply with legal obligations and resolve disputes.
3. Sharing Your Information
   We do not sell or rent your personal information to third parties. However, we may
   share your data in the following circumstances:
   • Service Providers: We may share your information with trusted third-party
   service providers (e.g., payment processors, email service providers) to
   facilitate our services.
   • Legal Requirements: We may disclose your information if required by law or
   to protect our rights, property, or safety.
   • Business Transfers: In the event of a merger, acquisition, or sale of assets,
   your information may be transferred to the new owner.
4. Data Security
   We implement industry-standard security measures to protect your personal
   information from unauthorized access, alteration, disclosure, or destruction. These
   measures include:
   • Encryption of sensitive data (e.g., payment information).
   • Regular security audits and monitoring.
   • Restricted access to personal information.
5. Your Rights
   Depending on your location, you may have the following rights regarding your
   personal information:
   • Access: Request a copy of the personal data we hold about you.
   • Correction: Request corrections to inaccurate or incomplete data.
   • Deletion: Request the deletion of your personal data under certain
   conditions.
   • Opt-Out: Opt out of receiving marketing communications at any time.
   • Data Portability: Request a transfer of your data to another service provider.
   To exercise these rights, please contact us at info@harithahillresorts.in.
6. Cookies and Tracking Technologies
   We use cookies and similar technologies to enhance your experience on our website.
   For more information, please refer to our Cookie Policy.
7. Third-Party Links
   Our website may contain links to third-party websites. We are not responsible for the
   privacy practices or content of these websites. Please review their privacy policies
   before providing any personal information.
8. Children’s Privacy
   Our website is not intended for use by individuals under the age of 18. We do not
   knowingly collect personal information from children. If we become aware that we
   have inadvertently collected such data, we will take steps to delete it.
9. Changes to This Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on
   this page with an updated effective date. We encourage you to review this policy
   periodically.
10. Contact Us
    If you have any questions or concerns about this Privacy Policy or our data practices,
    please contact us at:
    • Email: info@harithahillresorts.in
    • Phone: +91 8062180322
    • Address: Aradhaya Holidays at post Mettale, Poladpur Mahabaleshwar Rd, Mahabaleshwar, Maharashtra 412806, India
    Effective Date: 22-03-2025