At MTDC Resort, we strive to offer our guests the best value for
their bookings. Please review our refund policy carefully before completing your
reservation. By making a booking, you agree to the terms outlined below.
- Non-Refundable Bookings
• Strict Policy: All bookings made on our website are non-refundable. This
means that once a reservation is confirmed, no cancellations, modifications,
or refunds will be permitted under any circumstances.
• Discounted Rates: Non-refundable bookings are offered at a discounted rate
in exchange for the strict cancellation policy.
• No Exceptions: Please note that no exceptions will be made for emergencies,
changes in travel plans, or unforeseen circumstances. - Special Circumstances
• Force Majeure: In the event of extraordinary circumstances beyond our
control, such as natural disasters, pandemics, or government-imposed travel
restrictions, we may offer alternative arrangements or refunds at our
discretion.
• Hotel-Initiated Cancellations: If we cancel your booking due to unforeseen
circumstances (e.g., overbooking, maintenance issues), you will receive a full
refund. - No Modifications
• Changes Not Allowed: Once a booking is confirmed, changes to dates, room
types, or guest details are not permitted. Please ensure all information is
accurate before completing your reservation. - Refund Process (Applicable Only in Special Circumstances)
• Processing Time: If a refund is approved under special circumstances, it may
take up to 7 business days to reflect in your account, depending on your
bank or payment provider.
• Refund Method: Refunds will be issued to the original payment method used
during the booking. - Contact Us
If you have any questions about our refund policy or need assistance, please contact
us at:
• Email: info@harithahillresorts.in
• Phone: +91 8062180322
• Operating Hours: 24 Hours
